2.2 Методы совершенствования бизнес

2.2 Методы совершенствования бизнес-процессов.
Не секрет, что для успеха на рынке необходимо иметь качественный продукт. Поэтому для успешных результатов, нужно понять, как совершенствовать бизнес-процессы.
Наряду с отличиями, совершенствование, имеет ряд общих характерных особенностей, которые были определены в процессе анализа литературы и публикаций, посвященных проблеме совершенствования процессов деятельности организаций. Эти особенности отражают ряд требований, которые учитывают команды, совершенствуя процессы.
• Совершенствуемые процессы должны удовлетворять современным требованиям к качеству, сервису, гибкости и низкой стоимости, а также быть понятными. Несмотря на интеграцию работ, в бизнес-процессах сохраняется требование простоты конкретного задания.
• Несколько работ объединяются в одну. Различные ранее работы (задания) интегрируются. Функции нескольких специалистов, входивших в разные подразделения, объединяются в работу, выполняемую одним человеком, имеющим доступ к экспертной системе с базой данных.
• Клиент процесса должен выполнять изменяемый процесс. Это требование, которое должны учитывать при совершенствовании процессов, предполагает, что клиент процесса должен быть больше вовлечен в процесс, чем ранее. Это достигается посредством учета требований клиента к результату и ходу процесса.
• Роль поставщика (поставщиков) процесса должна быть такой, будто они являются частью изменяемого процесса или организации. Изменение роли поставщика процесса достигается в результате установления партнерских отношений с участниками процесса или привлечения внешних поставщиков для выполнения отдельных частей процесса.
• Создаются различные версии процессов. Каждый вариант процесса ориентирован на одну соответствующую ему ситуацию (случай). К примеру, в проекте IBM процесс имеет три версии: простые случаи (данные обрабатываются компьютером, без участия специалистов); средние по сложности случаи (обрабатываются специалистами с помощью экспертной системы и базы данных); сложные случаи (обрабатываются специалистом, привлекающим экспертов). Создание различных версий или вариантов процессов — важнейший этап совершенствования; он достигается моделированием процесса. Как только имитационная модель показывает, что вновь разработанный процесс соответствует сформулированному представлению, теоретическая модель реализуется физически для подтверждения концепции.
• Стремление к уменьшению количества входов в процессы направлено на упрощение процесса и является одним из способов повышения контроля и управляемости процесса. Чтобы усовершенствовать процесс, необходимо просто убирать те выходы, которые нужно сопоставлять с другими входами, тем самым снижается количество проводимых проверок и сверок, которые не добавляют необходимой заказчику продукции.
• Ориентация на повышение автономности процессов посредством расширения децентрализации с одновременным углублением централизации обмена информацией. Расширяя децентрализацию при совершенствовании бизнес-процессов, увеличивают полномочия по принятию решений ответственных за процесс, что приводит к повышению автономности и снижению бюрократизации в управлении. Такой подход позволяет осуществлять не только горизонтальное, но и вертикальное сжатие процессов. Вертикальное сжатие происходит в результате того, что в точках процесса, где при традиционной организации работ исполнитель должен обращаться к вышестоящим управленческим уровням, принимающим решения, здесь исполнитель делает это самостоятельно.

Results (English) 1:

2.2 methods to improve business processes. It is no secret that success in the market, you must have a quality product. Therefore, for successful results, you need to understand how to improve business processes. Along with differences, improving, has a number of common characteristics that have been identified during the analysis of literature and publications on the issue of improving organizational performance. These features reflect a number of requirements that take into account the teams by improving processes.• Modernized processes must meet modern requirements to quality, service, flexibility and lower cost, as well as be understandable. Despite the integration work in business processes is the requirement of simplicity for a specific job.• Several works are combined in one. The various work (tasks) are integrated. Functions of several specialists in the different units are combined in the work performed by a person who has access to the expert system to the database.• The client process must perform the process. This requirement, which should take into account when improving processes, assumes that the client process must be more involved in the process than previously. This is achieved by integrating customer requirements to the result and the process.• The role of the supplier (s) shall be such that they are part of the process or of the organization. The changing role of the provider of the process is achieved by establishing partnerships with stakeholders or outsourcing to perform certain parts of the process.• Creates different versions of processes. Each process is focused on the relevant situation (case). For example, the IBM project process has three versions: simple cases (data are processed by computer, without the involvement of specialists); Medium difficulty cases (processed by experts with the help of expert system and databases); complex cases (processed by attracting experts). Creating different versions or variants of processes is a critical stage in the development; It is achieved by modeling the process. Once the simulation model shows that a newly-developed process corresponds with the view, the theoretical model is physically for proof-of-concept.• The desire to reduce the number of entries in the processes aimed at simplifying the process and is one of the ways to increase control and manageability. To improve the process, you just need to clean up the output that you want to compare with other inputs, thereby reducing the number of inspections and checks that do not add the necessary product to the customer.• Focus on increasing autonomy of processes through increased decentralization with the simultaneous deepening centralisation of information exchange. Expanding decentralization when improving business processes, increased decision-making authority responsible for the process that leads to increased autonomy and reduce bureaucracy in the Office. This approach allows not only horizontal but also vertical compression processes. Vertical compression occurs as a result of the fact that, in pixels, of the process, where the traditional executive management must Access higher managerial levels of decision makers, the Executive makes it yourself here.

Results (English) 2:

2.2 Methods of improving business processes.
It is no secret that the success of the market need to have a quality product. Therefore for a successful outcome, it is necessary to understand how to improve business processes.
In addition to the differences, improvements, has a number of common characteristics that were identified in the analysis of literature and publications devoted to the problem of improving the processes of organizations. These features reflect the number of requirements, which take into account the team, improving processes.
• perfected processes must meet modern requirements for quality, service, flexibility and low cost, and to be understood. In spite of the integration work in the business process keeps the requirement of simplicity particular job.
• Several works are combined into one. Various earlier work (jobs) are integrated. Functions of several experts who belonged to different units are combined in the work performed by one person with access to expert system database.
• The client process must perform changing process. This requirement, which must be taken into account when improving processes assumes that the client process should be more involved in the process than previously. This is achieved by taking into account the client's requirements to the result and the course of the process.
• The role of the supplier (s) of the process should be such that if they are part of the process variable or organization. The changing role of supplier process is achieved by establishing partnerships with stakeholders or outsourcing vendors to perform certain parts of the process.
• to create different versions of the processes. Each variant of the process is focused on a proper situation to him (the case). For example, the draft IBM process has three versions: simple cases (data processed by the computer, without the participation of specialists); medium-complexity cases (processed by specialists using expert systems and databases); complicated cases (processed experts involved experts). Create different versions or variants of the processes - the most important stage of perfection; He reached the modeling process. Once the simulation model shows that the newly developed process corresponds formulated representation, a theoretical model is physically implemented for proof of concept.
• The desire to reduce the number of inputs in the process aims to simplify the process and is one of the ways to improve the monitoring and control process. To improve the process, you just need to remove those outputs that need to be weighed against the other inputs, thereby reducing the number of inspections and verifications that do not add to the customer required product.
• Focus on increasing the autonomy of the processes by expanding decentralization with simultaneous centralization of deepening the exchange of information. Expanding decentralization in improving business processes, enhance decision-making powers responsible for the process, which leads to increased autonomy and reduction of bureaucracy in the administration. This approach permits not only horizontal but also vertical compression processes. Vertical compression is due to the fact that the points in the process where in the traditional organization of work performer should apply to higher management level decision-makers are doing it on their own artist.

Results (English) 3:

2.2 Methods of improving business processes.
it is no secret that, for the success of the market it is necessary to have a quality product. Therefore, in order to successful results, you need to understand how to improve business processes.
In addition to differences, improvement, has a number of common characteristics, which have been identified in the literature review and publications,On the improvement of processes of the organization. These characteristics reflect a number of requirements, which take into account team, improving processes.
The evolving processes must meet modern requirements for quality, service, flexibility, and lower cost, as well as to be comprehensible. Despite the integration works,In business processes is still present requirement ease a particular job.
- a few works are combined in one. Various earlier work (job) are integrated. Functions of multiple specialists,Former members in different units, are combined in the work being done by one person, with access to expert system with the database.
- The client process must fulfill target process. This requirement,That must be taken into account in improving processes, implies that the client process must be more involved in the process, than previously.This is achieved by integrating customer requirements for outcome and process.
the role as a service provider (suppliers) of the process should be such that, if they are part of the process, or the target.The changing role of supplier process is achieved as a result of partnerships with actors in the process or to attract external suppliers for individual parts process.
The different versions are created processes. Each option process focuses on one corresponding to situation (case). For example, in the draft IBM process has three versions:Simple cases (data is processed by a computer, without participation of specialists); average of total cases (processed by experts using the expert system and database);Complex cases (are handled by a specialist, bringing experts). The establishment of various versions or options for processes - a key step toward improving; it is achieved by modeling the process.As soon as the EFA agenda shows that, once again, the process is laid down reporting, theoretical model is implemented physically to confirm concept.
The desire to reduce the number of inputs in processes aimed at simplifying the process and is one of the ways to improve the process control and manageability. To improve the process,You just put it away those outputs that you want to compare with other inputs, thereby decreasing the number of checks and violating that adds no necessary customer product.
The focus on improving self-sustainment processes through increased decentralization, while deepening centralization of information exchange.Expanding decentralization, improving business processes, and increase the authority to make decisions responsible for the process that leads to increased self-sufficiency and to reduce bureaucracy in the office.Such an approach allows you to not only horizontal, but vertical compression processes. Vertical compression is taking place as a result of the points in the process,Where the traditional organization of the works executive director should be required to refer to a higher managerial levels, decision-makers, the executive director makes this independently.