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Although the structure of the conflict is described differently by different authors, its main elements almost accepted by all. This conflict situation, the position of the participants (opponents), the object of "incident" (trigger), development and conflict resolution. These elements behave differently depending on the type of conflict. The usual understanding that every conflict necessarily has a negative value, denied a number of special studies. Most scholars in this area is commonly referred to two types of conflicts: destructive and productive.
Determination of devastating conflict largely coincides with the daily performances. It is this type of conflict leads to uncoordinated interaction of its loosening. Destructive conflict often depends on the reason that he has created and easier to navigate "personality", and it creates stress. This is characteristic of a certain development, namely increasing the number of participants, their contradictory actions multiplication of negative attitudes that are expressed at each other, saying jokes ("extension" of the conflict). Another feature is the "escalation" of the conflict is increasing tension, the inclusion of a false perception as rice and as an opponent and interaction situations, growing bias against the partner. It is clear that the solution of this conflict is particularly difficult.
Production conflict usually arises when a collision is not incompatible personality and is generated by the difference of points of view on the problem, the way to solve it. In this case, the conflict contributes to a full understanding of the problem, as well as motivation partner that protects the different points of view, it is perceived as more "legitimate". Fact statements other arguments, recognizing its legitimacy promotes cooperative interaction elements within the conflict marks the appearance of elements in a friendly atmosphere, and thus opens the possibility of management and resolution.
The methods of conflict resolution the most important part of the problem. As for communication, a major role is played by feedback, ie detection reaction partner to perform the action. Feedback is a means of regulating the conduct of parties to conflict, especially evident when negotiating. The aim of the talks is the main way to reach an agreement, any compromise, ie Agreement, each party is as a retreat from their former positions with a view to convergence. In implementing this strategy, the role of mediator or arbitrator representative third, neutral party that contributes to the success of negotiations.
In the analysis of different types of interactions are fundamentally important problem of the content of activity, during which data or other types of interaction. Yes, you can claim a cooperative form of interaction not only in terms of production, but, for example, and in the exercise of any asocial, wrongful acts of robbery, theft, etc. cooperation and competition only form of "psychological pattern" interaction, content, and otherwise, given a more extensive system of activities where cooperation or competition included. Thus, the study of cooperative and competitive forms of interaction have not seen them outside the general context of activity.
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